Performance Metrics for Recruiters, Owners & Managers



Play Lesson 1	Play Lesson 1
The Phone Factor	Job Order Success
Set of two 30-minute audio CDs • $79.95
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New! A series of practical and insightful guides to using performance metrics to increase understanding and improve productivity. These recruiter-tested strategies can be used by managers to motivate, train and set standards for both individuals and teams of recruiters. For solo operators, a solid knowledge of the metrics will translate into powerful benchmarks for success.

Vol. 1 The Phone Factor
What are metrics, and why are they so important? • Using metrics as a management and training tool • How to measure phone activity • Quality of work vs. quantity of effort • Secrets that phone metrics reveal • Why phone time beats e-mail • Are you meeting or exceeding industry performance standards? • Motivation tips for increasing phone time • How much phone time is realistic?

Vol. 2 Job Order Success Strategies
Why you should keep two sets of books • The difference between "gross" and "net" job orders • How to find your ideal workload capacity • Why your coverage ratio is more important than your sendout-to-placement ratio • Using leverage to multiply your production • 14 ways to use metrics to qualify job orders • Setting up a metrics system to track job orders and set goals.

Great for owners and managers!

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